Frequently Asked Questions

Quick answers to common questions

How to add images to a family?

Associating assets with a family

asset family

To associate assets with a family, follow these steps:

  1. Choose the organization you want to modify and access its Admin

  2. In the top bar, click on More and then click on Families

  3. Select and click on the desired family

  4. Click on the Associated Assets tab

  5. Choose the most appropriate option:

    • If the image is not yet available

      1. Click the upload button to upload a new asset
      2. In the screen that appears, click on browse files, select the images from your computer that you want to associate
      3. Click on Upload
      4. Wait for processing
    • If the image is already available

      1. Click on Associate

        family_associate_asset

      2. Locate the desired image (asset) and click the + button. If you need to add more images, repeat the action

  6. When finished, click on the Associated Assets tab again to view the added images